At [Your Store Name], we aim to provide a seamless shopping experience. Below is an overview of our store system, covering orders, payments, delivery, returns, and security.
1. Ordering Process
- Customers can place orders through our website, social media, or WhatsApp.
- Once an order is placed, a confirmation email/message will be sent.
- Orders cannot be modified once processed.
2. Payment Methods
- We accept Cash on Delivery (COD) and online payments via bank transfer, credit/debit cards, and mobile wallets.
- Full payment is required for custom-stitched and bulk orders.
- For online payments, please keep a screenshot of the transaction as proof.
3. Delivery & Shipping
- We offer nationwide and international shipping.
- Orders are processed within , 1-3 business days.
- Delivery time depends on location, typically 3-7 days.
- Shipping charges apply based on order size and destination.
4. Returns & Refunds
- Returns are accepted within 7 days of delivery if the item is unused and in original condition.
- Refunds are processed after product inspection and may take 5-10 days.
- No returns/refunds for custom-stitched orders unless there is a defect.
5. Volunteer Policy
- We welcome volunteers for brand promotion and marketing campaigns.
- Volunteers will be provided guidelines and necessary materials.
- Any misrepresentation of our brand will result in immediate disassociation.
6. Information Security
- Customer data is stored securely and used only for order processing.
- We do not share personal information with third parties.
- Secure payment gateways ensure the safety of transactions.
7. Warranty Policy
- We provide a warranty for manufacturing defects in fabric and stitching.
- Claims must be made within 3 days with proof of purchase.
For any inquiries, contact us at Store System.hitecclothpvt@gmail.com